Privacy Policy
At Elara Journey, your privacy is of paramount importance to us. This Privacy Policy outlines the types of personal information we collect, how we use it, and how we protect it. By using our services and making purchases, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect personal information necessary for completing transactions and enhancing your experience. This may include:
- Name
- Delivery address
- Phone number
- Email address
We do not collect payment information such as credit or debit card details, as we offer cash on delivery (COD) as the only payment method. Payments are made directly to the delivery person upon receiving your order.
2. How We Use Your Information
The information we collect is used to process and fulfill your order, ensure timely delivery, and enhance customer support. We may also use your contact information to communicate with you about promotions, new products, and updates to our services, but you can opt-out at any time.
3. Data Security
We take data security seriously and implement a variety of security measures to safeguard your personal information. However, we cannot guarantee complete security, as no method of transmission over the internet is entirely secure.
4. Third-Party Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your details with third-party service providers (such as delivery companies) only for the purpose of fulfilling your orders.
5. Payment Method
Please note that we only offer cash on delivery (COD) as a payment method. We do not support any other forms of payment such as credit cards, debit cards, or online payment systems. The payment for all orders is due at the time of delivery in cash.
6. Updates to This Privacy Policy
Elara Journey reserves the right to update or modify this Privacy Policy at any time. We encourage you to periodically review this page for any changes. Any updates will be posted here with an updated “Effective Date.”
7. Contact Us
If you have any questions or concerns regarding our Privacy Policy, please contact us at: [email protected].